Do I double-click the license file to activate?

No. Open WhisprDesk and choose “Import license file” on the “Activate WhisprDesk” screen, then select the file. The import happens from inside the app.

Can I use the same license file on a second Mac?

Yes. One license covers up to two Macs. Forward yourself the purchase email or copy the file over, and import it the same way on the second Mac.

I lost my purchase email. What do I do?

Email support@whisprdesk.com and we will resend it to the address you purchased with. The email contains both your license key and the license file.

Import your license file

The simplest way to activate WhisprDesk is the license file that came attached to your purchase email. This page walks through it.

What the file is

Your purchase email includes an attachment named WhisprDesk.whisprdesk-license. It is a tiny file that holds your license. Importing it activates the app without you having to copy a long key by hand.

How to import it

1. Open your purchase email from licenses@whisprdesk.com.

2. Save the attached WhisprDesk.whisprdesk-license file to your Mac (Downloads is fine).

3. Open WhisprDesk. On the “Activate WhisprDesk” screen, choose “Import license file”.

4. Select the file you just saved. WhisprDesk activates right away.

You import the file from inside WhisprDesk using the button above. There is no need to double-click the file itself.

Activating a second Mac

You can use the same file on your second Mac. One license covers up to two Macs. Forward yourself the email or copy the file over, and import it the same way.

Keep the email

We recommend keeping your purchase email. It has both your key and the license file, so you can re-activate any time, for example after reinstalling or setting up a new Mac.

If you have lost the email, contact support@whisprdesk.com and we will resend it to the address you purchased with.

Frequently asked questions

Do I double-click the license file to activate?: No. Open WhisprDesk and choose “Import license file” on the “Activate WhisprDesk” screen, then select the file. The import happens from inside the app.
Can I use the same license file on a second Mac?: Yes. One license covers up to two Macs. Forward yourself the purchase email or copy the file over, and import it the same way on the second Mac.
I lost my purchase email. What do I do?: Email support@whisprdesk.com and we will resend it to the address you purchased with. The email contains both your license key and the license file.